Last updated: July 16, 2025

1. Digital Service Delivery

1.1 Instant Digital Delivery

Most of our services are delivered digitally and instantly:

• Birth Charts: Generated immediately after entering birth details
• AI Astrologer Responses: Delivered within seconds of your query
• Analysis Reports: Generated and delivered within 2-5 minutes
• Compatibility Reports: Available instantly after calculation

1.2 Account Access

• All digital services are accessible through your account dashboard
• Reports and charts remain available for lifetime access
• No physical shipping required for digital services

2. Consultation Services

2.1 Live Consultations

• Video/audio consultations delivered via secure online platform
• Meeting links sent 24 hours before scheduled time
• Backup communication methods provided

2.2 Consultation Recordings

• Session recordings available within 24 hours
• Downloadable from your account dashboard
• Available for 90 days after consultation

3. Email Delivery

3.1 Report Delivery

• Analysis reports sent to registered email address
• Delivery within 5-10 minutes of generation
• Check spam folder if not received

3.2 Notification Emails

• Service confirmations sent immediately
• Payment receipts delivered within 2 minutes
• Appointment reminders sent 24 hours prior

4. Physical Products (If Applicable)

4.1 Printed Reports

If you request printed versions of reports:

• Processing time: 2-3 business days
• Shipping within India: 5-7 business days
• International shipping: 10-15 business days

4.2 Shipping Charges

• Domestic shipping: ₹50 per package
• International shipping: ₹200 per package
• Free shipping on orders above ₹2,000

5. Delivery Issues

5.1 Technical Problems

If you experience delivery issues:

• Check your internet connection
• Verify email address is correct
• Contact support immediately

5.2 Failed Deliveries

• We will retry delivery automatically
• Alternative delivery methods provided
• Full refund if delivery cannot be completed

6. International Customers

• All digital services available worldwide
• Consultation times adjusted for time zones
• Physical shipping available to select countries
• Customs duties (if any) borne by customer

7. Delivery Confirmation

• Digital services: Account dashboard access
• Email delivery: Delivery confirmation sent
• Physical products: Tracking number provided

8. Support and Assistance

For any delivery-related queries, contact us at:

• Email: [email protected]
• Phone: +91 83193 92919